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| Written By Martie Mitchell, Sales Manager at Rockton Software |
Over the years, Rockton Software has developed products from
what started as an inquiry for a customization, or a small user challenge in an
unrelated discussion. It’s the “Ah-HA” moment we have all had when looking at
some useful, little gadget and saying, “Why didn’t I think of that?”
Recently, a situation similar occurred while promoting one
of our newer products—Dynamics GP Toolbox. One of our VAR (Value Added
Reseller) partners was queried by their client if our product had a feature
around approvals for payments. Since Dynamics GP Toolbox has many security features,
and ties into the whole auditing and security package, it seemed to be a
natural question. When the VAR partner brought the inquiry to us, our reply
was, “Why, no . . . but what exactly are they looking for? Let’s see what we
can do to help!”
This simple question became several weeks of conversation
around discovery and needs from a large nonprofit charitable foundation. It
soon became clear that this should not be a customization, but an additional
feature in the Dynamics GP Toolbox, which would dovetail nicely into the other
pieces of that product.
Within three months, the code was written, and the prototype
was delivered. A few tweaks later—we not only had a happy customer, we had a
powerful, new piece of functionality called Payment Approval.
Payment Approval is one of over 20 tools available in
Dynamics GP Toolbox. It is a tiered payment approval product that enables you
to set the monetary limits and levels (up to 3 tiers) or your choice to
approvers that you designate. Approvals can handle one-off checks, batch, and
EFT payments. You can even set notes indication your reasons for approval or
denial.
That’s how Rockton responds to solve problems!
Want more information? View Dynamics GP Toolbox Demo!
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