Rockton Retreat Recap: Orlando, Disney World

Written By Nicole Sexton, Social
Media Coordinator at Rockton Software

Rockton’s Disney World Retreat was fantastic, a great Disney experience! I had never been to Disney World, only Disney Land, so the multiple parks—Epcot, Magic Kingdom, Hollywood Studios, and Animal Kingdom—gave us a ton of stuff to see and do!

Cinderella's Castle

On Monday, Rockton spent the entire day at Magic Kingdom; Magic Kingdom is the park featuring Cinderella’s Castle. The top rides for the Rockton crew were probably the Jungle Safari and Space Mountain! This park is the most similar to Disney Land—it was a great place to start this Rockton Retreat! We ended the night by watching the fireworks that were displayed over Cinderella’s Castle.



Tuesday morning the Rockton team had our first meeting. We started by sharing our stories about our Disney experience; the main reason that Kelli and Mark chose for our retreat to be at Disney World is because of the Disney magic. For example, my fiancé and I are newly engaged, so when we arrived at the hotel we were given “Just Engaged” buttons, but they did not stop there. While we were at the parks, almost every cast member we walked by said ‘Congratulations!’ and some even asked about our engagement. It made us feel special the entire time we were on Disney property. That is just one example of Disney going above and beyond with their customer service, which is exactly what Rockton strives to achieve! After our meeting on Tuesday, we went over to Hollywood Studios; at Hollywood Studios, we were required to see Fantasmic as a group! This was probably my favorite show of the week. If you ever get a chance to go to Disney World, don’t miss it!

The Rockton Team before Illumination at Epcot

On Wednesday, we attended our final meeting of the retreat. Afterwards, we headed to Epcot, which is where we were able to travel the world! Epcot features multiple countries, so you can try food from around the world. In the United Kingdom, you have to try the fish and chips; they were delicious! Another example of the Disney experience was presented to us in Germany, my fiancé purchased a beer, some German beer—I suppose, and the cup was leaking. He went to one of the vendors and asked for a new cup, they refused him a cup, and we thought how odd since that isn’t the Disney way. So, he went to the vendor where he purchased the beer, and the cast member gave him a new, full beer—how neat! That is the Disney way that Rockton Software wants to mirror; the cast members are given the freedom to help the customer as they see fit. Later that evening, Kelli and Mark had a dessert space set up for us to watch Illumination, the night show at Epcot. Delicious dessert and a firework show, what can get better than that?

The Safari

Thursday was the last day to be surrounded by the Disney magic! In the morning, we attended the Keys to the Kingdom tour; this tour takes you through backstage Disney—the secrets to their success! Throughout the tour, we learned that there is a room in Cinderella’s Castle, but you are not allowed to purchase a night there, you must win it! Another thing I didn’t know about Magic Kingdom is that there is a tunnel underneath the park that gets all the cast members to the location that they are working. After the Keys to the Kingdom tour, Rockton Software headed over to Animal Kingdom. I would have to say Animal Kingdom was one of my favorite parks—it is similar to a zoo! The Safari ride was amazing; we saw so many animals, which I was amazed by. Since Animal Kingdom did not have a show that evening, we headed to Downtown Disney to see Cirque Du Soleil La Nouba, which only plays in Orlando. It was exciting, and a great ending to the Rockton Retreat!

Overall this retreat was fantastic. We got to have face-to-face contact with the team, which is rarely possible since we are spread out across the entire United States. As for the Disney way, we learned about Disney empowering their employees to make sure that each guest has an amazing experience, which I’m positive all of us had. I’m thankful that Kelli and Mark were able to give us this experience; the Rockton Retreats are always such a treat!

Wishing to learn more about why Rockton chose Disney World?